Alternative Dispute Resolution

In case of dispute, the consumer may appeal to the Automobile Arbitration Centre (CASA), with the website www.arbitragemauto.pt and head office at Av. Da República, 44 - 3rd Esqº, 1050 194 Lisbon, or to the Lisbon Arbitration Center for Consumer Disputes, with head office at Rua dos Douradores, 116, 2 - 1100-207 Lisbon and with the ww.centroarbitragemlisboa.pt.

For updates and more information, please consult the Consumer Website at www.consumidor.pt.