CLAIMS MANAGEMENT

We analyze any changes in risk and work with you for the appropriate preventative measures.

PRINCIPLE:

ALD Automotive takes care of all the administrative processes consequence of an accident. Manages the repair process and promotes all necessary diligences to the quick and effective resolution of the claim, keeping the Customer/Driver in the loop throughout the whole process.

 

ADVANTAGES:

  • Drivers only need to contact ALD Automotive's Driver Services Department and we will handle all the constraints linked to the immobilisation of a vehicle and manage any kind of claims
  • We guarantee the schedule of the expert’s evaluation up to 48h after the accident has been reported and the driver contacted, keeping the him/her informed through SMS
  • Easy access to various information, procedures and reports online
Driver Support
800 24 08 24